Administration Officer - Planned Surgery

Our Surgical Services team is seeking an organised and customer-focused Planned Surgery Booking Officer to support the coordination of planned surgery services.

Working closely with patients, surgeons, clinicians and administrative teams, you'll play an important role in managing planned surgery bookings, maintaining accurate waiting lists, supporting patient access, and helping ensure theatre capacity is used effectively. You'll also provide relief support to Pre-Admission Clinic and Theatre Administration functions when required.

What We're Looking For

✅ Excellent customer service and communication skills

✅ Strong organisational skills and attention to detail

✅ Ability to manage competing priorities and changing workloads

✅ Reliable, accountable and able to work independently

✅ Confidence using technology and learning new systems

✅ Ability to maintain accurate records and data integrity

✅ Collaborative and adaptable team approach

✅ Commitment to supporting timely patient access and quality care

Why You'll Love This Role

✓ Monday to Friday roster with no weekends or public holidays

✓ 5 weeks annual leave to support work-life balance

✓ Competitive salary plus salary packaging benefits

✔ Training and professional development opportunities
✓ Supportive and experienced multidisciplinary team

✓ Opportunity to develop specialised knowledge in Planned Surgery Services

✓ Varied role across bookings, waitlist management and patient coordination

✓ Make a meaningful contribution to improving patient access to care

This position is worked across four days per week between Monday and Friday, providing an excellent work-life balance while supporting an essential hospital service.

For full Key Selection Criteria and role requirements, please refer to the Position Description.

Ready for a role where your work makes a difference?

Apply now and become part of a team that helps patients access timely planned surgery while supporting the efficient operation of BRHS Surgical Services.

Enquiries: Rachael Dean – Administration Support Manager (03) 5150 3322 | rachael.dean@brhs.com.au

For assistance, contact Workforce on ext. 66605.

Applications close: Sunday 29th November 2026

Include a covering letter responding to the key selection criteria in the position description, resume (with two professional referees), and responses to the Key Selection Criteria via www.brhs.com.au. 

Applications will be reviewed as received.

All appointments are subject to the below requirements.  Successful applicants are unable to commence until these have been provided: 

• Satisfactory Police Record Check 
• Immunisation Status Clearance 
• Working with Children Check

Bairnsdale Regional Health Service (BRHS) is East Gippsland’s largest employer, delivering a comprehensive range of hospital and community-based health services to our region. Located in the beautiful East Gippsland region of Victoria, enjoy a truly balanced lifestyle — from living on the Gippsland Lakes to easy access to pristine beaches, the high country and alpine snowfields. At BRHS, you’ll find a rewarding and supportive work environment that offers challenge, variety and genuine opportunities to grow your career. You’ll join a committed team of health professionals and support staff who share a common purpose: Best Care Experience. Every Person, Every Time. Be bold. Make the change and build your future with BRHS. 

Find out more about working with us here and follow us on facebook.

Click here to find out more about East Gippsland.

At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve.  We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported.  Should you require any reasonable adjustments or support during the recruitment process, please contact us at people.culture@brhs.com.au

Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children.  Read our full values and commitments here.