Administration Support Officer - Emergency Department
Date: 25 May 2026
Location: Bairnsdale, VIC, 3875
Company: Gippsland Health Alliance
Bairnsdale Regional Health Service (BRHS) is East Gippsland’s largest employer, delivering a comprehensive range of hospital and community-based health services to our region.Located in the beautiful East Gippsland region of Victoria, enjoy a truly balanced lifestyle — from living on the Gippsland Lakes to easy access to pristine beaches, the high country and alpine snowfields. At BRHS, you’ll find a rewarding and supportive work environment that offers challenge, variety and genuine opportunities to grow your career. You’ll join a committed team of health professionals and support staff who share a common purpose: Best Care Experience. Every Person, Every Time. Be bold. Make the change and build your future with BRHS.
About the role
Join our dynamic Emergency Department team in a role that is as rewarding as it is fast-paced. As an Administration Support Officer, you will play a vital role in supporting patient flow and ensuring accurate data management in a busy 24/7 clinical environment.
You’ll engage with patients, families and clinical staff with professionalism and compassion, while bringing efficiency, adaptability and resilience to a high-pressure setting.
Due to internal promotions, we have multiple vacancies available, offering flexibility in how shifts are allocated—from full-time hours to as few as 2 days per week, depending on the successful applicants.
Key details
- Multiple part-time positions available
- Flexible work arrangements (up to full-time or minimum 2 days/week)
- 24/7 rotating roster
- Shifts include 07:00–15:15,12:00–20:00,15:00–23:15, 23:00–07:15 (includes every second weekend)
Why join BRHS?
- Competitive hourly rates with shift penalties (50% weekends, 100% public holidays)
- Extensive salary packaging options
- 6 weeks annual leave (pro-rata)
- Training and professional development opportunities
- Supportive, fast-paced team environment
- Enterprise Bargaining Agreement currently under negotiation, with proposed wage increases of approximately 12% through to December 2027 (subject to final approval and implementation)
Key selection criteria
- Excellent customer service skills with a professional, person-centred approach
- Compassionate and confident communicator with strong written and verbal skills
- Proficiency in MS Word, Excel and Outlook, with ability to learn new systems (e.g. iPM, EMR)
- Reliable, adaptable and able to thrive in a busy 24/7 environment
- Positive team player contributing to a collaborative culture
- Self-motivated and solution-focused with strong problem-solving skills
- Understanding of privacy and confidentiality requirements
Please view the full key selection criteria in the position description here
Interested? For further information contact:
Rachael Dean - Administration Support Manager on (03) 5150 3322 or email rachael.dean@brhs.com.au
Applications close: Wednesday 24th June 2026
Applications are to be submitted by selecting “Apply Now” and are to include:
- Cover letter
- Resume (including two recent referees)
- Response to the full key selection criteria (as listed in the attached position description)
Find out more about working with us here and follow us on facebook.
Click here to find out more about East Gippsland.
At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve. We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported. Should you require any reasonable adjustments or support during the recruitment process, please contact us at people.culture@brhs.com.au
Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children. Read our full values and commitments here.
