Intake and Administration Officer

Bairnsdale Regional Health Service is East Gippsland’s largest employer providing a comprehensive array of health care services to our community.  Located in the beautiful Victorian region of East Gippsland, you will relish a relaxed lifestyle living on the Gippsland Lakes with easy access to isolated beaches, the high-country and snow fields. BRHS offers a rewarding work environment providing challenge, variety and a range of opportunities to progress your career.  You will join our dedicated team of health professionals and support teams who are committed to delivering our purpose of Best Care Experience.  Every Person, Every Time.  Be bold, make the change now!

An excellent opportunity exists for an experienced administration professional to join our Central Intake team at the BRHS CBD Campus. This role plays a key part in supporting clients to access the right service at the right time, ensuring they achieve the best possible health outcomes.

The Contract: Ongoing part time position, 48.0 hours per fortnight. Monday to Friday position, current shift times are 8.00am-4.30pm.

The Position:

Central Intake provides coordination and administrative support across the BRHS Health Independence Program and a range of community and home‑based services. You will be responsible for completing initial needs assessments, managing referrals, and ensuring clients are connected with appropriate services to support safe care at home or smooth transition from hospital to home.

Why should you Apply?

• Develop your skills in a supportive and highly collaborative team
• Contribute to meaningful client outcomes across a wide range of community health programs
• Enjoy 5 weeks of annual leave (pro rata)
• Enjoy benefits offered by a large organisation including extensive salary packaging, education opportunities and wellbeing initiatives
• Be part of an organisation guided by BRHS principles of care: Quality, Integrity, Communication and Kindness

Key criteria required:

• Minimum 4 years’ experience in administration and customer service, with accuracy in high volume client interactions
• Strong communication and interpersonal skills to deliver person-centred support
• Ability to priortise, organise, and follow defined procedures, ensuring accurate data and appointment management
• Proficient in Microsoft Office with a willingness to learn new healthcare systems
• Experience in healthcare administration or a background in direct client care (preferred)

Please refer to the position description for other key selection criteria requirements.

Interested? Contact: Sasha Blanch, Acting Central Intake Manager on (03) 5150 3416

Applications by close of business: Wednesday, 15th April 2026

Applications are to be submitted by selecting “Apply Now” and are to include:

• Cover letter
• Resume (including two recent referees)
• Response to the full key selection criteria (as listed in the attached position description)

Find out more about working with us here and follow us on facebook.

Find out more about East Gippsland here.

At BRHS, we recognise that diversity strengthens our workforce, enhances our services and enriches the communities we serve.  We are committed to fostering an inclusive, respectful, and equitable environment where everyone, regardless of background, identity or ability, feels safe, valued and supported.  Should you require any reasonable adjustments or support during the recruitment process, please contact us at people.culture@brhs.com.au

Bairnsdale Regional Health Service is deeply committed to an environment that supports the safety and wellbeing of all people including children.  Read our full values and commitments here.