Community Mental Health Navigator

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

Are you seeking a rewarding and diverse Community Mental Health Navigator role in a leading regional hospital? Join the Sale Community Mental Health Services Team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health (LRH) is looking for a Community Mental Health Navigator to join our growing team on a fixed-term part-time basis (0.7EFT). This is an exciting opportunity for a recently graduated health professional to build a career in mental health while supporting consumers to stay engaged with services and achieve positive outcomes.

About the Role

The Community Mental Health Navigator plays a vital role in supporting consumers, families and carers to navigate the health and social care system. Working as part of a multidisciplinary team, you will provide practical, non-clinical support that helps individuals remain engaged in their care and access the services they need.

You will be involved in welcoming and orienting consumers to the service, coordinating appointments, providing follow-up support, and assisting with access to community resources such as housing, employment, and the NDIS. This is a dynamic, community-based role with a strong focus on engagement, communication, and recovery-oriented practice.

Key Responsibilities

• Support consumers and carers to navigate mental health and broader health services
• Coordinate and confirm appointments, including follow-ups for non-attendance
• Provide phone-based and face-to-face engagement to promote service participation
• Assist with referrals to community supports including NDIS, housing and welfare services
• Liaise with internal teams and external agencies to support continuity of care
• Maintain accurate and timely documentation
• Identify and escalate risks or changes in consumer wellbeing to the clinical team
• Contribute to a collaborative multidisciplinary team environment

Working Together | We will respond to challenges together to create a safe, quality health service

About you

You are a motivated and compassionate early-career professional with a strong interest in mental health and community care. You thrive in a team environment, communicate effectively, and are highly organised with the ability to manage competing priorities.

You will also have:

• A recent qualification in Nursing, Social Work or Occupational Therapy
• Excellent interpersonal and communication skills, including telephone engagement
• Strong organisational and administrative skills
• Ability to work collaboratively and follow direction within a team
• A genuine commitment to recovery-oriented, consumer-centred care
• A current Victorian driver’s licence

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Melissa Bassler, Site and Operations Manager Sale CMHS via email: melissa.bassler@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications close: 10 May 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.