Allocations Officer

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse administrative role in a leading regional hospital? Join the Allocations Department within the Clinical & Operations Workforce Unit (COWU) at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health is looking for Allocations Officer to join our growing team on a part time (0.8EFT) ongoing basis, working across a rotating roster between 5.30am and 9.30pm, Monday to Sunday.

The Allocations Officer plays a critical role in supporting workforce continuity across the organisation by coordinating supplementary staffing resources, including part time extra, pool, casual nurse bank and agency staff. Working closely with Nurse and Midwife Unit Managers, Clinicians in Charge and operational leaders, the role supports timely and accurate staffing decisions to meet short term service demands while maintaining compliance with organisational policies and systems.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Allocations Officer is to:

• Act as a professional and consistent first point of contact for staff, stakeholders and external agencies.
• Deliver a high quality, customer focused service through clear, timely and respectful communication.
• Coordinate supplementary staffing to fill short notice vacancies across wards and departments.
• Use workforce management systems, including Health e Workforce Solutions and Kronos, to match available staff to vacancies and accurately record worked shifts and unplanned leave.
• Undertake forward planning activities by creating and managing shift requests
• Work collaboratively with Nurse/Midwife Unit Managers and Clinicians in Charge to support safe and appropriate staffing mixes.
• Liaise with nursing agencies in accordance with organisational guidelines and approved processes.
• Maintain accurate workforce records, including pool and casual nurse bank details.
• Support reporting, data accuracy and administrative processes within the Allocations Department.
• Share knowledge and assist team members to support effective day to day operations in a fast-paced environment.

About you

Ideal candidates for this role will have:

• Demonstrated ability to provide high quality customer service in a busy environment with competing priorities.
• Well developed verbal and written communication skills, including the ability to communicate clearly with a wide range of stakeholders.
• High attention to detail and strong organisational skills, with the ability to prioritise tasks and meet deadlines.
• Proven ability to work calmly and effectively under pressure while exercising sound judgement.
• Ability to work independently and collaboratively as part of a team.
• Strong computer skills and the ability to accurately enter and maintain data across multiple systems.
• Willingness to learn new systems, processes and workforce practices.

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Joanne Lincoln, Project Coordinator email on Joanne.Lincoln@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 31 May 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.