Clerical Services Officer (Pool)

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse Clerical Services Officer (Pool) role in a leading regional hospital? Join the In-Patient & Rehabilitation Services team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health is looking for Clerical Services Officer (Multiple Positions Available) to join our growing team on a Part-Time On-Going Basis 0.5 FTE.

We are seeking a flexible and customer-focused Clerical Services Officer (Pool) to provide administrative and reception support across a variety of clinical and non-clinical areas. Working as part of a dynamic team, you will play an important role in supporting patient-centred care through accurate data entry, patient administration, reception services, and clerical support. This role offers variety, with opportunities to work across multiple departments including acute, sub-acute, emergency and mental health services.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Clerical Services Officer (Pool) is to:

• Provide high-quality clerical, reception, and administrative support, ensuring excellent customer service to patients, visitors, and staff.
• Accurately process patient admissions, transfers, discharges, and related data in accordance with organisational procedures.
• Manage phone enquiries, reception activities, mail distribution, filing, and document management in a timely and professional manner.
• Maintain accurate patient records and enter daily statistics and activity data using relevant hospital systems and Microsoft Office applications.
• Work flexibly across a range of departments and rostered shifts, including weekends, public holidays, and after-hours coverage as required.
• Contribute to continuous improvement initiatives and support a collaborative team environment while maintaining compliance with organisational policies and confidentiality requirements.

About you

Ideal candidates for this role will have:

• Experienced in administration, customer service, or clerical support, ideally within a healthcare or fast-paced service environment.
• Strong communication and interpersonal skills with a professional, friendly, and welcoming approach
• Highly organised with excellent attention to detail and the ability to manage competing priorities and deadlines.
• Comfortable using computer systems and technology, including Microsoft Office and patient administration systems.
• Able to work collaboratively within a team while also demonstrating initiative and working independently when required.
• Flexible, adaptable, and committed to delivering exceptional customer service and supporting high-quality patient care.

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Blair Tanner, Clerical Services Manager email on Blair.tanner@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 16th July 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.