Clerical Services Officer (Transit Lounge)

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse Administration role in a leading regional hospital? Join the Clerical Services team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health is looking for Clerical Services Officer (Transit Lounge) to join our growing team on a part-time (0.5EFT) fixed term basis until December 2027.

In this role, you will provide essential ward clerk duties including reception, switchboard, data entry and administrative support to ensure the smooth operation of our clinical departments. You will play a key role in supporting person-centred care by delivering high-quality clerical services in a fast-paced healthcare environment.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Clerical Services Officer (Transit Lounge) is:

• Deliver professional and switchboard services, responding to all enquires with courtesy and efficiency.
• Accurately process patient admissions, discharges and transfers using hospital systems such as iPM and Sunrise (EMR).
• Maintain and update patient records, enter daily/monthly statistics, and generate reports as required.
• Perform general administrative tasks including filing, photocopying, faxing, and mail distribution.
• Support appointment booking and liaise with internal departments to ensure continuity of care.

About you

Ideal candidates for this role will have:

• Experience in customer service and working in a busy environment, fast-paced environment.
• Strong organisational and time management skills with attention to detail.
• Excellent communication and interpersonal skills, including phone etiquette.
• Ability to work independently and collaboratively within a team.
• Proficient in Microsoft Officer and hospital systems (desirable).
• Friendly, adaptable, and committed to continuous improvement and high-quality service delivery.

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Blair Tanner, Clerical Services Manager via email: Blair.Tanner@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications close: 31 October 2025

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.