Clerical Support - HARP

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse Clerical Support Officer role in a leading regional hospital? Join the Health Independence Program team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health is looking for Clerical Support Officer - HIP to join our growing team on a Part time (FTE 0.4) ongoing basis.

We are seeking a highly organised and customer-focused HIP Clerical Support Officer to provide administrative and reception support across Health Independence Programs (HARP, RIR, SACS and TCP). This role is critical in ensuring the smooth day-to-day operations of the service by delivering accurate data entry, efficient patient administration, and responsive customer service to support high-quality patient care.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the HIP Clerical Support Officer is to:

• Provide high-quality reception and administrative support, including welcoming clients, managing appointments, and handling enquiries in a professional and timely manner.
• Accurately process patient admissions, discharges, and clinical data using systems such as iPM and S2S, ensuring compliance with organisational procedures.
• Prepare and manage documentation, including correspondence, reports, meeting agendas and minutes in line with organisational standards.
• Maintain accurate patient records through filing, data entry, and information management while ensuring confidentiality and compliance with legislative requirements.
• Coordinate day-to-day clerical functions including mail distribution, phone management, ordering supplies, and general office tasks.
• Collaborate with multidisciplinary teams to support service delivery, meet team goals, and provide a high standard of customer-focused care.

About you

Ideal candidates for this role will have:

• Experienced administration professional with strong clerical, organisational, and data entry skills, ideally within a healthcare or service environment.
• Proficient in Microsoft Office and patient management systems (e.g. iPM, S2S), with the ability to learn new systems quickly.
• Excellent communication and interpersonal skills, with a professional and welcoming approach to patients, families, and staff.
• Strong attention to detail with the ability to manage competing priorities and meet deadlines in a busy environment.
• A collaborative team player who can also work independently, using initiative and sound judgement.
• Committed to confidentiality, continuous improvement, and delivering high-quality customer service aligned with organisational values.

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Catherine Ashford, Nurse Unit Manager HIP and HARP email on catherine.ashford@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 29th June  2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.