Communications Administrative Coordinator

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse Communications Administrative Coordinator role in a leading regional hospital? Join the Consulting Suites team at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health is looking for Communications Administrative Coordinator to join our growing team on a part time (0.9EFT) ongoing basis.

The Communications‑Administrative Coordinator provides senior administrative leadership across Gippsland Private Consulting Suites, focusing on communication systems, referral management and service coordination. This role plays a critical part in ensuring efficient and professional interaction between clinicians, referrers, patients and internal departments. Reporting to the Business Manager, the position leads communication workflows, monitors service performance, supervises administrative staff and drives continuous improvement to support access, efficiency and delivery of strategic service objectives.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Communications Administrative Coordinator is to:

• Lead communication processes across consulting suites, ensuring high standards of written, verbal and digital communication with internal and external stakeholders.
• Oversee referral intake, allocation and access processes across multiple specialties, monitoring turnaround times and resolving delays.
• Act as a key liaison for clinicians, referrers and service partners, managing complex enquiries and escalations in a timely manner.
• Provide operational leadership, including supervision of administrative staff, workflow coordination and support for onboarding and staff development.
• Monitor service performance through reporting and data analysis, producing KPI dashboards and providing insights to management.
• Lead quality improvement initiatives, including process redesign, governance activities and compliance with organisational standards and privacy requirements.

About you

Ideal candidates for this role will have:

• Demonstrated experience in senior administration, coordination or team leadership roles.
• Strong ability to supervise staff, prioritise workloads and manage competing demands within tight timeframes.
• Advanced computer literacy, with experience using reporting systems, Microsoft Office and healthcare administration platforms.
• Well-developed analytical and problem‑solving skills, with experience producing reports and monitoring performance indicators.
• A proactive approach to continuous improvement, with the ability to implement process enhancements and support quality initiatives.
• Experience in healthcare outpatient or consulting environments, relevant qualifications in administration or leadership, and knowledge of public health systems and patient access processes (desirable).

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Paul Ferguson, Business Manager email on Paul.Ferguson@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 31 May 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.