Receptionist

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

Are you seeking a rewarding administration role at a leading regional hospital? Join the Private Consulting Suites team at Latrobe Regional Health (LRH), where a ‘world of opportunities awaits’.

We are looking for a motivated and customer-focused Administrative Officer on a part-time (72 hours per fortnight) to provide high-quality support to visiting specialists and their patients. This is a fantastic opportunity to work in a dynamic healthcare setting, ensuring seamless administrative operations and a welcoming environment for patients and families.

About the Role

As an Administrative Officer, you will be the first point of contact for patients and visitors, providing professional and efficient reception services. This position is based within the Private Consulting Rooms and is central to supporting both patients and visiting doctors.

Key Responsibilities

• Providing a welcoming and professional reception service for patients and carers.
• Managing patient appointments accurately and efficiently.
• Handling telephone enquiries in a courteous and timely manner.
• Providing secretarial and clerical support to visiting doctors.
• Processing Medicare and payment transactions.
• Maintaining confidentiality of patient records and information.
• Coordinating Telehealth consultations and managing office correspondence.
• Supporting the upkeep of a professional and tidy office and waiting area.

About you

Ideal candidates for this role will have:

• Strong administrative and clerical skills, with experience in a busy office or clinic.
• Excellent communication and interpersonal skills with a strong customer service focus.
• Proven organisational skills and the ability to manage competing priorities.
• Competence in Microsoft Office and general office procedures.
• A flexible, adaptable and professional approach to work.
• The ability to work independently and as part of a collaborative team.
• Formal training in Office Administration. (Desirable)
• Previous experience in a healthcare or medical administration role. (Desirable)

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Multidisciplinary teamwork across the hospital.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing services.
• Discounted gym and leisure services through Fitness Passport

This is an exciting opportunity to build and advance your career and leadership skills. For more information, we encourage you to contact Paul Ferguson – Business Manager on (03) 5173 8740 or via email on Paul.Ferguson@lrh.com.au for a confidential discussion. Please click here for a copy of the Position Description.

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion recently completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.
Applications close: 15th September 2025

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide an original valid National Police Record Check, an employee Working with Children Check, and current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies. 

Diversity and inclusion

We actively embrace workforce diversity, equity and inclusion, and encourage applications from across our community, including Aboriginal and Torres Strait Islander people. LRH’s Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email on AboriginalHealthUnit@lrh.com.au