Senior Administration Officer

Latrobe Regional Health is a leading provider of health care services across the Gippsland Region

About the role

Are you seeking a rewarding and diverse Senior Administration Officer role in a leading regional hospital? Join our Private consulting Suites at Latrobe Regional Health, where we value our employees by providing a safe and supportive workplace culture that enables you to thrive. 

Latrobe Regional Health are looking for a Senior Administrative Officer to join our Private Consulting Suites on a part-time ongoing basis at 72 hours, 9 days a fortnight 08:30 to 17:00.

As our Senior Administration Officer, you will play a key role in overseeing the day-to-day operations of a busy reception and administrative team. In addition to coordinating patient arrivals, appointments, telephone enquiries and office practices, you will provide leadership, guidance and support to the team to ensure a high standard of service delivery.

You will take greater responsibility in areas such as billing oversight, staff supervision, workflow coordination and quality assurance, ensuring processes are efficient, compliant and patient-focused. This is an excellent opportunity for an experienced administrator ready to step into a leadership role and make a meaningful impact on both team performance and patient experience.

Working Together | We will respond to challenges together to create a safe, quality health service

The role of the Senior Administration Officer is to:

• Coordinate daily administrative operations of the Consulting Suites, ensuring efficient workflows and a high standard of customer service.
• Supervise and support administration staff, including rostering, shift management, onboarding, and day-to-day guidance in the absence of the Practice Manager.
• Assist with recruitment activities, workforce planning, and staff scheduling to ensure appropriate coverage and service continuity.
• Generate, maintain, and analyse operational reports to support service planning, monitoring, and continuous improvement initiatives.
• Support patient flow management, telehealth consultation coordination, and the timely resolution of patient and stakeholder enquiries.
• Maintain accurate records, manage administrative processes, and contribute to a professional, efficient, and patient-focused environment.

About you

Ideal candidates for this role will have:

• Experienced administration professional with strong organisational, coordination, and leadership skills in a busy office or healthcare environment.
• Demonstrated experience in staff rostering, report generation, and managing multiple competing priorities.
• Highly proficient in Microsoft Office applications, data entry, and administrative systems.
• Excellent verbal and written communication skills with a strong commitment to customer service and stakeholder engagement.
• A detail-oriented professional who is committed to continuous improvement, efficiency, and delivering high-quality administrative support.
• Have sound knowledge of billing processes and administrative quality standards

Latrobe Regional Health offers a range of benefits including:

• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.
• Encouragement for professional development and ongoing education.
• A range of social club activities, discounts and diverse workplace activities.
• Free access to our Staff Wellbeing Centre offering health education and wellbeing
• Access to discounted gym membership and fitness services through Fitness Passport Services.

Interested about this exciting opportunity, but want more information? We encourage you to contact Paul Ferguson, Business Manager email on paul.ferguson@lrh.com.au for a confidential discussion.

Please click here for a copy of the Position Description

About us

Located in the picturesque region of Gippsland, Latrobe Regional Health (LRH) offers the perfect balance between career and lifestyle. Enjoy easy access to Melbourne, stunning beaches, majestic mountains, and serene lakes. With flexible working hours, you can make the most of what Gippsland has to offer.

LRH cares for a population of about 300,000 and is the regional provider of specialist services. Our catchment covers 42,000 square kilometres, from Phillip Island to Mallacoota in the far east of Victoria. LRH offers cardiac care, surgery, medical, renal, emergency care, aged care, women's and children's services, pharmacy, allied health and rehabilitation. Medical and radiation oncology are offered by the Gippsland Cancer Care Centre.

Now is an exciting time to join the LRH team, with the $223.5 million expansion completed in March 2024, offering improved maternity and paediatric facilities, larger intensive care unit, increased medical and surgical beds and additional operating theatres.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities. LRH's Aboriginal Hospital Liaison Officer is available to support Aboriginal and Torres Strait Islander descent applicants and can be contacted via email: AboriginalHealthUnit@lrh.com.au 

How to apply

Join us in our mission to provide exceptional healthcare services to our community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button to be directed to our Careers page for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.

Applications Close: 27th July 2026

Explore all the great things happening at LRH by visiting our Careers and Training page of our website www.lrh.com.au/Careers-and-Training/ and take the next step in your career journey.

Before commencement, the successful applicant will

Provide evidence of an original and valid National Police Record Check, an employee Working with Children Check, and a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies.