Community Care Administration Clerk

Position Vacant  

Community Care Administration Clerk

Grade HS2

Casual 

South Gippsland Hospital (SGH) is a public rural health service providing integrated acute hospital and community care services. Care is delivered in the hospital and within our Community Health Centre, Banksia Centre, and in clients’ homes across the region. In partnership with the doctors of Foster Medical Centre, SGH supports the health and wellbeing of the Corner Inlet communities.

South Gippsland Hospital is seeking a friendly and proactive Administration Clerk to join our Community Health team. As first point of contact for clients, visitors and clinicians, you'll help create positive experiences while providing vital administrative support that keeps services running smoothly. If you are a people person who thrives in a busy, supportive environment, love variety and enjoy meaningful work we would love to hear from you. 

In this dynamic role, you'll:

• Provide exceptional customer service to clients, visitors and staff.
• Welcome and assist visitors, answer enquiries and manage incoming calls.
• Coordinate appointments, clinic bookings, meeting rooms and hospital vehicles.
• Support Allied Health Clinicians, District Nurses and Management with essential administrative tasks.
• Prepare, maintain and archive client records in line with legal and organisational requirements.
• Process referrals, correspondence, mail, scanning, filing and data entry.
• Manage client payments, receipting, banking processes and financial reporting tasks.
• Ensure clinicians have the information and documentation they need to deliver high-quality care.
• Help maintain a safe, accessible and welcoming environment for all community members.
• Collaborate with internal teams and external partners to support the delivery of healthcare services.

You’ll have the satisfaction of knowing that your rewarding role helps improve the health and wellbeing of people across South Gippsland.

To be successful in the role, you must be:

• Friendly, approachable and passionate about helping people with a commitment to quality customer service
• Highly organised with excellent attention to detail and ability to manage competing priorities in a fast-paced environment
• Professional communicator with a confident phone manner and strong teamwork skills
• Proficient in using computer systems and administrative software to support efficient service delivery
• Flexible, reliable and committed to confidentiality, accuracy and supporting colleagues when needed

For a Position Description outlining in more detail the key result areas and selection criteria please click HERE

Enquires to Corinna Stefani, Administration Manager on 5683 9705 or email corinna.stefani@sghs.com.au 

Applications must include:

• a cover letter addressing the key selection criteria within the position description
• a current resume outlining relevant experience

All applications to be submitted via SuccessFactors. Applications will be reviewed as received. The position will remain open until 10 August 2026 and may close earlier if a suitable candidate is appointed.

SGH is an equal employment opportunity employer. We recognise and value all abilities, inclusion and diversity and encourage all people from culturally, linguistically and other diverse backgrounds to apply for our positions.

SGH will consider Flexible Working Arrangements and can provide short term accommodation at competitive rates if required.