Home Care Worker

Position Description

To provide home support services that are appropriate to the client’s level of physical functioning and their cultural norms; ensuring services are provided in a way that enhances and maintains an individual’s abilities and independence.

Responsibilities

• Provide home support services in accordance with each client’s Care Plan, ensuring care aligns with the Strengthened Aged Care Quality Standards and relevant legislation.
• Deliver care that promotes independence, reablement, and wellness, supporting clients to remain living safely in their own homes.
• Provide personal care, domestic assistance, respite, and social support in line with assessed needs and preferences.
• Deliver care that is culturally safe, inclusive, and responsive to each client’s identity, values, and diversity.
• Uphold and support client rights in accordance with the Aged Care Charter of Rights and maintain compliance with the Aged Care Code of Conduct.
• Work in partnership with clients, families, and carers to support informed decision-making and consent.
• Deliver care within scope of practice, ensuring it is safe, evidence-based, and in line with organisational policies and legal requirements.
• Monitor, identify, and report changes in client condition, including risks relating to hydration, nutrition, mobility, cognition, pain, continence, and skin integrity.
• Recognise and respond to deterioration, escalating concerns in a timely manner according to procedures.
• Assist with medication management where delegated and within scope, in accordance with legislation and policy.
• Identify, manage, and report incidents, risks, and hazards in line with incident management systems and Serious Incident Response Scheme (SIRS) requirements.
• Follow infection prevention and control practices, including appropriate use of PPE.
• Adhere to Work Health and Safety (WHS) requirements, including lone worker safety procedures.
• Maintain accurate, objective, and timely documentation in accordance with legal, professional, and organisational requirements.
• Ensure confidentiality and privacy in line with the Privacy Act 1988.
• Participate in care planning, assessment, implementation, and evaluation within scope of practice.
• Provide clear and structured handovers to support continuity of care.
• Establish and maintain professional relationships with clients, families, carers, and the multidisciplinary team.
• Communicate effectively and respectfully with people from diverse backgrounds.
• Attend team meetings, supervision, and training as required.
• Collaborate with the multidisciplinary team to achieve safe and coordinated care outcomes.
• Participate in continuous quality improvement activities aligned with the Aged Care Quality Standards.
• Contribute to a culture of safety, open disclosure, and continuous improvement.
• Engage in ongoing professional development, training, and self-reflection.
• Support organisational requirements, including Direct Care Minutes, and provide feedback on service delivery.

Person-Centred Care

• Deliver care that is person-centred, rights-based, and aligned with the Aged Care Quality Standards.
• Treat all clients, families, carers, visitors, and colleagues with dignity, respect, and compassion.
• Support clients to exercise choice, independence, and control over their care and daily lives.
• Actively involve clients and their representatives in care planning, goal setting, and decision-making.
• Obtain and respect informed consent for all care and services.
• Communicate clearly using language that is easy to understand and appropriate to individual needs.
• Recognise and respect cultural, spiritual, social, and individual diversity.
• Ensure care is inclusive and free from discrimination, abuse, or neglect.
• Support clients to understand and manage their health and wellbeing.
• Encourage social connection, emotional wellbeing, and community participation.

Key Selection Criteria

• Demonstrated understanding of and commitment to the Aged Care Quality Standards, Aged Care Charter of Rights, and Aged Care Code of Conduct.
• Knowledge of relevant legislation including the Aged Care Act 1997, Privacy Act 1988, WHS requirements, and SIRS obligations.
• Ability to work independently in a home environment with minimal supervision.
• Experience in providing personal care and domestic assistance to older people and/or people with disability.
• Demonstrated ability to apply wellness, reablement, and person-centred care approaches.
• Ability to recognise and respond to changes in client condition and escalate appropriately.
• Strong communication and interpersonal skills, with the ability to engage respectfully with diverse clients and teams.
• Understanding of professional boundaries, duty of care, and ethical practice.
• Basic computer skills to complete documentation and mandatory training.
• Commitment to continuous improvement, learning, and safe, high-quality care delivery.

Relevant information

YDHS is responsible for employing and contracting applicants who meet stringent community and public and public sector expectations. Applicants shall be required to provide and maintain:

• An original National Police Record Check completed within the last twelve (12) months prior to commencement.
• An employee Working with Children Check.
• A NDIS Worker Screening Check.
• Relevant professional registrations.
• Complete a Pre-existing injury declaration form.
• Undergo any other relevant checks, education or licencing as directed at own cost.

What’s on offer 

• Diverse service.
• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.

• Free access to a brand-new state of the art, onsite gymnasium.
• Brand new onsite Cafe.
• Experienced and friendly team to offer support at all times.
• Access to continuing professional development to improve skills and knowledge.
• Beautiful location - Yarram is a major hub for surrounding areas. 

How to apply

If you would enjoy the variety of this role and the close-knit community this township has to offers, we want to hear from you! For more information about this position, please contact Stacey O’Neill – Human Resources Manager on 03 5182 0279 or via email: humanresources@ydhs.com.au. Please click here for a copy of the Position Description. 

Join us in our quest to provide exceptional healthcare services to our local community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.
Applications close: Sunday 6th Sept 2026

About us

The Yarram and District Health Service (YDHS) is based in Yarram, 220 kilometers southeast of Melbourne on the South Gippsland Highway in rural Victoria. Yarram is 73 kilometers southwest of Sale and 62 kilometers southeast of Traralgon.

We provide our community with Acute Inpatient services, Dialysis, Urgent Care, Aged Care, Respite Care, Primary Health, Community Services, and an Integrated Health Care Centre. Our consumers and community are at the core of every decision we make. YDHS is committed to the Child Safe Standards.

YDHS want to attract and retain the best staff to provide an exceptional service to our community. We promote and develop opportunities for people to contribute to and encourage innovation, leadership, and collaboration. We are committed to making YDHS a Centre of Excellence in everything we do.

Before commencement, the successful applicant will:

Provide an original National Police Record Check – no older than twelve (12) months, an Employee Working with Children Check, be willing to apply for and pass a NDIS Workers Screening Check, a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies and complete a Pre-existing injury declaration form.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities.