Personal Care Assistant

The Personal Care Assistant (PCA) is responsible for treating our consumers with dignity and respect, supporting them to live their best lives and providing comprehensive, accountable and high-quality care.

Responsibilities

• The PCA is responsible for providing comprehensive, accountable, independent, and high-quality nursing care in accordance with the relevant legislation, professional and ethical frameworks, our Code of Conduct, and values.
• Listen to and collaborate with our consumers to understand their personal experiences to provide flexible care that compliments their unique characteristics and supports them to live their best life.
• Facilitate and encourage social connections between the consumers and their health care team, and families.
• All assessment, planning implementation and evaluation is in accordance with the scope of practice for the PCA.
• Collaborates with the Health Services multidisciplinary team to achieve the best health outcomes for our residents.
• Be committed to contemporary care practices and striving to constantly improve our Health Service.
• Identify risks and report incidents relating to the service environment, equipment, training, processes, practices, or any aspect of the delivery of care.
• Identify and assist to overcome clinical risks such as hydration, nutrition, pain, pressure, wound, and delirium.
• Appropriately respond to clinical changes or deterioration in the consumers condition and initiate consultations with relevant healthcare providers as required.
• Practice self-reflection and awareness, identify skills and knowledge gaps and seek assistance and supervision when required.
• Provide comprehensive clinical handovers using the appropriate frameworks.
• Perform medication management within the professional scope and in a safe manner in accordance with the relevant legislation.
• Create a continuous improvement environment by supporting each other to learn and providing guidance, clinical supervision and mentoring and precepting.

Person-Centred Care

• Ensure that all consumers, their families, visitors, and our colleagues are treated with respect and dignity.
• Listen to and collaborate with our consumers to understand their personal experiences to provide flexible care that complements their unique characteristics and supports them to live their best life.
• Support our consumers to understand and learn about their health.
• Involve consumers and their advocates in their healthcare decision.
• Respect healthcare decisions made by consumers.
• Ensure your practice and the service provided to consumers is free from discrimination based on age, gender, gender identity, sexual orientation, disability, employment status, cultural background, or religious beliefs.
• Understand and monitor YDHS Aged Care policies with respect to the provision of Direct Care Minutes. Provide feedback to supervisors regarding issues arising in the pursuit of targets for Direct Care.

Key Selection Criteria

• Hold a minimum Certificate III in Aged Care.
• Have excellent communication skills to liaise with our residents, patients, their families and colleagues.
• The ability to communicate effectively with our residents, their families, and colleagues
• Be passionate about ensuring the dignity of our residents.
• Demonstrate ability to provide care to individuals within a range of clinical settings.
• Be passionate about listening and collaborating with our residents to understand their personal preferences and helping them to live their best lives.
• Demonstrate your commitment to providing contemporary clinical practice.
• Understand clinical risk and strategies to minimise and manage clinical risk factors.
• Regularly undertake continuing professional development and quality improvement activities.
• Have excellent computer skills.

Relevant information

YDHS is responsible for employing and contracting applicants who meet stringent community and public and public sector expectations. Applicants shall be required to provide and maintain:

• An original National Police Record Check completed within the last twelve (12) months prior to commencement.
• An employee Working with Children Check.
• A NDIS Worker Screening Check.
• Relevant professional registrations.
• Complete a Pre-existing injury declaration form.
• Undergo any other relevant checks, education or licencing as directed at own cost.

What’s on offer 

• Diverse service.
• Salary packaging up to $9,000 per annum.
• Meals/Entertainment benefit up to $2,650 per annum.• Free access to a brand new state of the art, onsite gymnasium.
• Brand new onsite Cafe.
• Experienced and friendly team to offer support at all times.
• Access to continuing professional development to improve skills and knowledge.
• Beautiful location - Yarram is a major hub for surrounding areas. 

How to apply

If you would enjoy the variety of this role and the close-knit community this township has to offers, we want to hear from you! For more information about this position, please contact Stacey O’Neill – Human Resources Manager on 03 5182 0279 or via email: humanresources@ydhs.com.au. Please click here for a copy of the Position Description. 

Join us in our quest to provide exceptional healthcare services to our local community. Apply today and make a difference in the lives of our patients and their families. Please click the APPLY button for direct application. Applications should include a cover letter addressing the Key Selection Criteria and current resume.
Applications close: Sunday 24th May 2026

About us

The Yarram and District Health Service (YDHS) is based in Yarram, 220 kilometers southeast of Melbourne on the South Gippsland Highway in rural Victoria. Yarram is 73 kilometers southwest of Sale and 62 kilometers southeast of Traralgon.

We provide our community with Acute Inpatient services, Dialysis, Urgent Care, Aged Care, Respite Care, Primary Health, Community Services, and an Integrated Health Care Centre. Our consumers and community are at the core of every decision we make. YDHS is committed to the Child Safe Standards.

YDHS want to attract and retain the best staff to provide an exceptional service to our community. We promote and develop opportunities for people to contribute to and encourage innovation, leadership, and collaboration. We are committed to making YDHS a Centre of Excellence in everything we do.

Before commencement, the successful applicant will:

Provide an original National Police Record Check – no older than twelve (12) months, an Employee Working with Children Check, be willing to apply for and pass a NDIS Workers Screening Check, a current season influenza vaccine (if applicable to work area), unless a valid medical exemption applies and complete a Pre-existing injury declaration form.

Diversity and inclusion

We embrace workforce diversity and actively encourage applications from across our community including Aboriginal and Torres Strait Islander people, people with linguistically diverse backgrounds, people of all genders and gender identities and people with disabilities.