Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. We are located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.

❤️ Care Partner – Support at Home

Central Gippsland Health (CGH) | Sale, Victoria

🌟 More than a job. A chance to change lives.

Help people live life on their terms. Build relationships that matter. Make independence possible.

What if your work could help someone stay in the home they love, remain connected to their community and continue doing the things that make life meaningful?

As a Care Partner with Central Gippsland Health (CGH), you can make that difference every day.

We're looking for a compassionate, proactive and solutions-focused person who loves working with people, building genuine relationships and finding ways to make things happen.

This is your opportunity to go beyond coordinating services. You'll get to know each client, understand what matters most to them and help turn their individual goals into practical, personalised support.

If you believe great care starts with listening, understanding and empowering people, we'd love you to be part of our team.

💚 Why you'll love this role

No two people are the same, and neither are their support needs. That's what makes this role so rewarding.

❤️ Make a real difference every day

Help older people and people living with disability maintain their independence, dignity, choice and connection to their community.

🤝 Build relationships that matter

Become a trusted partner to clients, their families and carers, building relationships based on understanding, respect and trust.

🏡 Help people live life their way

Support people to remain in the homes they love, stay connected to their communities and continue doing the things that matter most to them.

💡 Be a problem-solver and advocate

Think creatively, navigate challenges and find practical solutions that put each person's needs, goals and preferences first.

✨ Enjoy variety and autonomy

Bring together care coordination, service planning, advocacy, relationship management and budget oversight in a role where your professional judgement matters.

🌿 Be part of a supportive team

Collaborate with colleagues across health, aged care and community services to achieve the best possible outcomes for clients.

📚 Keep learning and growing

Build your skills and knowledge in the evolving Support at Home environment while contributing to high-quality, person-centred care.

🎁 Enjoy additional benefits

Access salary packaging, our Employee Assistance Program (EAP) and Social Club membership.

🏡 About the role: Putting people at the centre

As a Care Partner, you'll work alongside clients and their families to understand their circumstances, identify their goals and develop support arrangements that help them live as independently as possible.

You'll be the person who helps connect the dots — bringing together the right services, coordinating providers, navigating challenges and ensuring support continues to meet each client's changing needs.

Your responsibilities will include:

🤝 Building trusted relationships with clients, families and carers, taking the time to understand their individual circumstances and aspirations.

🎯 Developing personalised support plans that reflect each client's needs, preferences and goals.

🔗 Coordinating services and supports by working collaboratively with internal teams and external providers.

🧭 Guiding clients through Support at Home so they can understand their options, make informed choices and navigate the system with confidence.

💰 Managing individualised budgets by developing and monitoring budgets, explaining available supports and associated costs, and promoting transparency.

📋 Maintaining quality and compliance through accurate documentation, effective service coordination and adherence to relevant requirements.

🔄 Monitoring outcomes and adapting support as clients' needs, circumstances and goals evolve.

This is a role for someone who can balance compassion with sound judgement, attention to detail and practical decision-making.

You'll need to be comfortable navigating complexity, managing competing priorities and working collaboratively to achieve the best possible outcomes for each client.

Most importantly, you'll understand that person-centred care means starting with the person — not the paperwork.

🚀 Be part of the future of community care

The Australian Government's Support at Home program commenced on 1 November 2025, replacing Home Care Packages and introducing a new approach to delivering and funding support for older people living at home.

Care Partners play an important role in helping clients navigate this environment, understand their options and access support that reflects their individual needs and goals.

Joining CGH means contributing to a service that helps people remain independent, make informed choices and continue living life their way.

It's an opportunity to combine meaningful human connection with coordination, advocacy, planning and problem-solving — while helping shape positive experiences of community care.

💚 About Home and Community Services

At CGH, our Home and Community Services support older people and people living with disability to remain active, connected and independent.

Services are delivered primarily in clients' homes, as well as through CGH centres and throughout the wider community. We work in partnership with clients, families, carers and other professionals to provide coordinated, personalised support that responds to individual needs.

Our focus is simple: helping people maintain their independence, participate in their communities and enjoy the best possible quality of life.

🌿 Why Central Gippsland Health?

A rewarding career. A connected community. A lifestyle worth embracing.

Based in Sale, approximately 215 km east of Melbourne, Central Gippsland Health is a sub-regional health service and a major provider of health and aged care services across Wellington Shire.

Our integrated services span acute and subacute care, residential aged care and community services across Sale, Maffra and Heyfield.

🤝 Work collaboratively

Connect with colleagues across aged care, allied health, community services and acute care, sharing knowledge and working together to achieve better outcomes.

📚 Learn and develop

As a teaching hospital affiliated with Monash University's School of Rural Health, CGH supports clinical education, student placements and ongoing learning.

🌊 Enjoy the Gippsland lifestyle

Discover the welcoming communities and relaxed pace of regional living, with the Gippsland Lakes, Ninety Mile Beach and the Victorian Alps all within reach.

💚 Belong to an inclusive workplace

We're proud to foster a workplace that is welcoming, safe, equitable and inclusive. We encourage applications from people of all backgrounds and abilities, including Aboriginal and Torres Strait Islander peoples and people from culturally and linguistically diverse backgrounds.

✨ Could this be the role for you?

You might be an experienced care coordinator, a community services professional or someone with relevant skills who is ready to take the next step in a rewarding career.

You enjoy connecting with people, listening to their stories and understanding what matters to them. You're organised, resourceful and comfortable balancing competing priorities. You can work independently, make considered decisions and collaborate with others to find practical solutions.

To thrive in this role, you'll bring:

• ❤️ Compassion and empathy — a genuine commitment to understanding and supporting people.
• 🗣️ Strong communication skills — the ability to build trust and communicate effectively with clients, families and service providers.
• 💡 Initiative and problem-solving — a practical, solutions-focused approach to challenges.
• 📋 Organisation and attention to detail — the ability to coordinate services, manage budgets and maintain accurate records.
• 🤝 Collaboration and sound judgement — the confidence to work independently while building effective partnerships.
• 🎯 A person-centred mindset — a commitment to promoting dignity, choice, independence and meaningful outcomes.

Above all, you're motivated by helping people maintain choice, independence and control over their lives.

💚 Ready to make a difference that matters?

Bring your compassion. Put your problem-solving skills to work. Help people live life their way.

Join Central Gippsland Health as a Care Partner – Support at Home and be part of a team helping people remain independent, connected and supported in the place they call home.

Your next career move could make a world of difference to someone else.

We'd love to hear from you!