In Home Administration Officer

Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire. We are located in the City of Sale which is 215 km east of Melbourne. The City of Sale is an ideal access point for the magnificent Gippsland Lakes, 90 Mile Beach and the Victorian Alps.

In-Home Administration Assistant

Full time or Part-time job share considered

About Central Gippsland Health   

Central Gippsland Health (CGH) is a sub-regional health service and the major provider of health and aged care services in the Wellington Shire.

Located in the City of Sale, just 215 km east of Melbourne, CGH sits at the gateway to the Gippsland Lakes, Ninety Mile Beach and the Victorian Alps, offering an exceptional lifestyle alongside a rewarding career.

CGH provides acute, sub-acute, aged care and community-based services across multiple campuses in Sale, Maffra and Heyfield. Our integrated model of care is supported by a multidisciplinary allied health workforce, strong community partnerships and a commitment to excellence, innovation and person-centred care.

CGH encourages Aboriginal and Torres Strait Islander peoples to consider applying for this position.

About the Department

This role sits within the Community & Allied Health Directorate, which delivers a broad range of community health, in-home support and allied health services across Wellington Shire.

The directorate includes community nursing, allied health, community aged care and in-home support services. These services support people to remain independent, safe and connected in their homes and communities.

The In-Home Support team works closely with clients, families and service providers to coordinate services delivered in people’s homes under programs such as Support at Home and CHSP, ensuring services are responsive, well-coordinated and person-centred.

About the Role

The In-Home Administration Assistant provides essential administrative support to the In-Home Support team.

The role focuses on data entry, invoice processing and reconciliation, coordination of associated provider documentation and triaging communications from clients, families and service providers.

These processes are critical to ensuring services delivered in clients’ homes are accurately recorded, compliant and well coordinated.

Working closely with Care Partners and the wider In-Home Support team, the role supports the administrative systems that underpin service delivery, while also contributing to general office administration and team coordination.

This position is available full time, however applications are welcomed from candidates seeking part-time work as part of a job-share arrangement.

Key Duties

• Receive, triage and coordinate incoming communications from clients, families and service providers
• Undertake accurate data entry and maintenance of client and supplier records in CGH systems
• Process and reconcile invoices and financial documentation from suppliers and associated providers
• Coordinate and process associated provider documentation including agreements, reports and supporting evidence
• Maintain accurate administrative records relating to client services and program activity
• Assist with preparation of reports and information relating to services delivered and program activity
• Provide general administrative support including scanning, document processing and records management

Qualifications, Skills and Experience

• Certificate III or higher in Business, Office Administration, Health Administration or a related field is highly regarded but not mandatory
• Strong administrative and organisational skills with excellent attention to detail
• Experience with data entry, financial documentation or invoice processing
• Strong communication and interpersonal skills
• Ability to work collaboratively within a busy team environment
• Computer literacy including Microsoft Office and electronic record systems         

Experience in health, aged care or community services administration will be highly regarded.

Benefits

• Salary packaging
• Employee Assistance Program
• Social Club
• Flexible family-friendly working arrangements

Application

• Please attach your resume and cover letter to your application
• Applicants are required to submit a statement addressing Selection Criteria including qualifications, experience and Leadership and Technical Capability Requirements as outlined in the position description

To obtain a copy of the position description, please reach out to the HR team at 03 5143 8530 or hradmin@cghs.com.au

For questions regarding the position, contact Stacey Maxwell, Manager Community In-Home Services at 03 5143 8811 or stacey.maxwell@cghs.com.au  

All appointments are made subject to the candidate providing a current satisfactory National Police Certificate.

At CGH we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive. We value inclusion and diversity and encourage applicants from culturally and linguistically diverse backgrounds.

Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced